Privacy Policy

AYVAÉ Privacy Policy

Last updated: [22-9-2025]

AYVAÉ values ​​your privacy. In this privacy policy, we explain what personal data we collect, how we use, share, and protect it, and what rights you have. This policy applies to all personal data collected or used when you visit our website, place an order, or communicate with us.

1. Who is responsible for your data?

AYVAÉ is responsible for processing your personal data. This means that AYVAÉ determines how and why your data is used, and that we are responsible for ensuring careful processing.

2. What data do we collect?

We may process the following categories of personal data:

  • Contact details: name, email address, telephone number, address

  • Account details: login details and preferences (if you create an account)

  • Order information: products you purchase, payment details, delivery address

  • Communication data: messages via customer service, contact forms, email or social media

  • Technical data: IP address, browser type, device, cookies and website use

3. Why do we use your data?

We use your data exclusively for the following purposes:

  • Processing and delivering orders

  • Customer service and communication

  • Sending marketing messages, newsletters and exclusive offers (only with your permission)

  • Analyzing and improving our website, products and services

  • Compliance with legal obligations, such as tax legislation and accounting

4. Who do we share your data with?

We never sell or rent your personal data to third parties. We share data only with carefully selected parties who perform services on our behalf, such as:

  • Payment providers (e.g. Shopify Payments, iDEAL, PayPal)

  • Logistics partners and delivery services

  • IT service providers and hosting providers

  • Marketing and advertising partners (such as Klaviyo, Google Analytics, Meta Ads)

We conclude processing agreements with all these parties to protect your data and use it in accordance with the law.

5. Cookies and tracking

Our website uses cookies and similar technologies. This allows us to:

  • Improve the functioning of the website

  • Remember your preferences

  • Perform statistics and analyses

  • Show personalized offers

You can always manage cookies through your browser settings. Please note that some website features may not work properly if you disable cookies.

6. Retention periods

We retain your personal data for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

7. How do we secure your data?

AYVAÉ takes appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. Only employees who need your data to perform their duties are granted access.

8. Your rights

Under the GDPR (General Data Protection Regulation), you have the following rights:

  • Right to access your data

  • Right to correction or deletion

  • Right to restriction of processing

  • Right to portability of your data

  • Right to object to processing for marketing purposes

  • Right to withdraw your consent

Would you like to exercise your rights? Please contact us at:
📧 privacy@ayvae.com

9. Contact

Do you have any questions or comments about this privacy policy? Please contact us:

AYVAÉ
[Enter company address]
Email: contact@ayvae.com
Website: www.ayvae.com

10. Changes to this policy

AYVAÉ reserves the right to amend this privacy policy from time to time. We recommend that you consult this page regularly for the most recent version.